These Terms of Service (the “Terms”) govern your use of and relationship with ZENLINK LLC (“we,” “us,” or “our”). By accessing or using our Website, you acknowledge and unconditionally accept these Terms in their entirety.
By creating an account on the Website or completing a purchase, you agree to be bound by these Terms, including any updates or modifications we may make from time to time.
You represent and warrant that you have the legal capacity to enter into legally binding agreements. If you are a minor, you must obtain consent from your parent or legal guardian before using the Website.
We reserve the exclusive right to modify or update these Terms at any time. Changes will take effect immediately upon being posted on the Website. Continued use of the Website after any changes constitutes your acceptance of the updated Terms.
You are solely responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us promptly through our designated contact channels if you suspect any unauthorized access or security breach related to your account.
While we strive to provide accurate product descriptions, images, and details, we do not warrant that all product information is free from errors, inaccuracies, or omissions.
All content on the Website—including text, graphics, logos, product designs, and other intellectual property—is the exclusive property of ZENLINK LLC. You may not copy, distribute, modify, or use such content without prior written permission from us.
You retain ownership of any content you submit or share on the Website (“User Content”). By providing User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content for business-related purposes, including marketing and promotional activities.
You agree not to:
Access or attempt to access the Website through unauthorized methods (including hacking or bypassing security systems).
Reverse engineer, decompile, or disassemble any Website software or functionality.
Use the Website for any commercial activities not expressly authorized by us in writing.
Your order submission constitutes a binding offer to purchase products. We reserve the right to accept or reject any order at our discretion. An order is deemed accepted only when we ship the items and send a shipping confirmation email.
While we strive for precise pricing, errors may occur. In the event of a pricing error—whether due to system glitches or human error—we reserve the right to cancel the affected order and issue a full refund without further liability.
For customers whose orders are shipped to Canada, you are responsible for complying with all applicable import laws, customs regulations, and local restrictions. This includes paying any duties, taxes, or fees required by local authorities.
We offer a 30-day satisfaction guarantee on all regularly priced items. If you are not fully satisfied with your purchase, eligible items may be returned in accordance with our Refund & Return Policy for a refund.
We do not guarantee that the Website or its services will be uninterrupted, error-free, or continuously available. We reserve the right to suspend, modify, or discontinue any part of the Website at any time without prior notice.
To the maximum extent allowed by law, ZENLINK LLC shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising from your use of the Website or our products, including lost profits or property damage.
All disputes arising from these Terms or your use of the Website shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration is the sole method of dispute resolution unless otherwise required by applicable law.
These Terms and any related disputes shall be governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles.
Nothing in these Terms limits any rights you may have under consumer protection laws that cannot be waived.
