Thank you for visiting ZENLINK LLC (“we,” “us,” or “our”). We value your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you access our website (the “Site”) and use our services.
We collect several types of information to provide and improve our services:
When you create an account, place an order, or interact with the Site, we may collect:
Name
Email address
Phone number
Shipping and billing addresses
Payment information (e.g., credit card details)
This information is necessary to process transactions and fulfill your orders.
We collect data about how you interact with the Site, including:
Pages viewed
Products browsed
IP address and device information
Search queries
Click behavior and navigation patterns
This data is collected through cookies, analytics tools (e.g., Google Analytics), and similar technologies.
Any information you voluntarily provide, such as:
Product reviews
Customer service communications
Survey responses
Feedback or comments
Your information may be used to:
Process, manage, and deliver your orders
Provide order confirmations and shipping updates
Manage your user account and respond to your inquiries
Deliver customer support and service
Send transactional emails and optional marketing communications
Improve and personalize your experience on the Site
Analyze performance, identify trends, and enhance our services
You may opt out of marketing emails at any time.
We do not sell your personal information. We share data only under these limited circumstances:
We may share your information with:
Payment processors
Shipping and logistics companies
Marketing and analytics partners
IT and security service providers
These partners are contractually obligated to use your information solely for providing services on our behalf.
In the event of a merger, acquisition, sale of assets, or other corporate transaction, your information may be transferred to the acquiring entity.
We may disclose your information when required to comply with:
Laws and regulations
Court orders
Government or law enforcement requests
To protect our legal rights or the safety of others
We use cookies and similar technologies to improve your browsing experience. Cookies help us:
Save your preferences
Understand how you use the Site
Provide personalized product recommendations
Improve performance and functionality
You may manage cookie preferences through your browser settings. Disabling certain cookies may limit Site functionality.
We implement strong technical and organizational measures to protect your data, including:
Encryption of sensitive information
Secure servers and firewalls
Regular system monitoring and security audits
Restricted access to personal data
Although we strive to ensure complete security, no method of online transmission is 100% secure.
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold
Request corrections to inaccurate or incomplete data
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable
To exercise your rights, please contact us at: [email protected]
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on the Site with a revised “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
ZENLINK LLC is headquartered in the United States. If you are accessing the Site from Canada or other regions outside the U.S., your personal information may be transferred to and processed in the United States.
By using the Site, you acknowledge that:
Your data may be processed in a country with different data protection laws
We take appropriate steps—such as contractual safeguards and security measures—to protect your information
Canadian customers may contact [email protected] to request access, correction, or deletion of their personal information in accordance with Canadian privacy laws.
