Return & Refund Policy

We want you to love your Zenlink Fashion purchase. If you’re not satisfied, we offer a straightforward return and refund policy.

1. Return Eligibility

Items may be returned within 30 days of delivery if they are unworn, unwashed, and in their original condition with tags attached.

2. Return Process

  • Contact us at [email protected] to request a return authorization.
  • Ship the item back to: ZENLINK LLC, 1715 Pearl St Ste 135, Boulder, CO 80302, USA.
  • Include your order number and reason for return.

3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

Refunds will be processed within 7-10 business days of receiving the returned item. Refunds are issued to the original payment method.

5. Exchanges

We offer exchanges for different sizes or styles, subject to availability. Contact us to arrange an exchange.

6. Non-Returnable Items

Customized items, undergarments, and final sale items are not eligible for return.

7. Contact Us

For return-related inquiries, email [email protected] or call +1 (561) 576-3521.