Processing time: Orders typically process within 1–3 business days.
Transit estimates:
U.S.: ~3–7 business days after shipment
International: ~7–21 business days, subject to customs
Order status & delays
You’ll receive a shipping confirmation with tracking when your order ships.
If we can’t ship within the stated timeframe, we will email you to ask for your consent to a new date. If you don’t consent, we’ll promptly refund your order per the FTC’s Mail/Internet Order Rule.
Shipping costs
Calculated at checkout based on destination and weight.
Customs & duties (international)
Import duties/taxes are assessed by your country and are your responsibility if charged.
Lost or damaged shipments
Contact within 14 days of delivery scan (or expected delivery for lost packages). We’ll help file a carrier claim and resolve next steps.